Flowers Millbank Accessibility Statement
Our Commitment to Accessibility at Flowers Millbank
Flowers Millbank is committed to making our online store as accessible as possible. We believe that all customers—regardless of ability or disability—should be able to order flowers and explore our offerings with confidence and ease. Whether browsing our flower arrangements, completing an order, or seeking product information, every customer at Millbank deserves equal access to our services. This Accessibility Statement outlines how we meet and maintain accessibility standards so that no one is excluded from enjoying the beauty and joy that Flowers Millbank provides.
Meeting WCAG 2.1 AA Standards
To fulfill our ongoing commitment to accessibility, Flowers Millbank has implemented the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These guidelines represent internationally recognized best practices created by accessibility experts and are designed to make web content more accessible for everyone, including people with visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.
All new content and features on the Flowers Millbank website are evaluated against WCAG 2.1 AA standards, and we regularly audit and update our site to ensure continued compliance. This ongoing process helps us identify and resolve potential barriers, so every visitor can navigate our website comfortably.
Screen Reader Compatibility
The Flowers Millbank website is designed to work seamlessly with popular screen readers. We use appropriate semantic HTML code, provide descriptive text for images, and ensure that all interactive elements—such as navigation menus, buttons, and forms—are fully accessible through keyboard navigation. This enables users who rely on assistive technologies to place flower orders, read product descriptions, and access essential information efficiently.
High Contrast and Readable Design
We recognize the importance of clear, easy-to-read online experiences for everyone. The Flowers Millbank website uses high-contrast color schemes and readable font choices to ensure all text and visual elements are perceivable by as many customers as possible, including those with low vision or color blindness. We avoid color combinations and layouts that may reduce clarity or hinder navigation, prioritizing visibility and legibility throughout our online store.
Continuous Improvement & Accessibility Feedback
Accessibility is a journey, not a destination. Flowers Millbank regularly reviews our site for accessibility improvements and welcomes feedback from our users. If you encounter any accessibility barriers while using our site, or if you have suggestions to make the Flowers Millbank online experience even more inclusive, we encourage you to reach out. Your input is invaluable in helping us create an even more accessible experience for every customer in the Millbank community.
Assisting All Millbank Customers with Online Orders
Our mission is to ensure that every customer, regardless of their abilities, can discover, select, and order flowers online with ease. By prioritizing accessibility—through compliance with WCAG 2.1 AA standards, compatibility with assistive technologies, and thoughtful design—Flowers Millbank strives to deliver a beautiful and barrier-free online shopping experience for the entire Millbank community. Thank you for choosing Flowers Millbank; we look forward to serving all our customers with care and accessibility at the heart of what we do.
